Q&A

PNP International (hereinafter, the “Website”) has established and enforces the following Privacy Policy in order to protect users’ personal information.

▣ Scope of Personal Information Collected

1. Information collected at the time of membership registration

- Required: Name, mobile phone number, e-mail address, etc.

2. Information collected for the purpose of replying to e-mails

- For identity verification: Name, mobile phone number, e-mail address

▣ Purpose of Collection and Use of Personal Information
The Website collects personal information for the following purposes:

- The name, mobile phone number, e-mail address, etc., that you provide are the minimum data required for us to respond to your requests—such as quotation inquiries, company brochures, or technical review questions—and are used solely to send you those responses. They will not be transferred to any third party or used for any other purpose.

▣ Retention and Use Period of Personal Information
Your personal information will be destroyed once the purpose for which it was collected or provided has been fulfilled, as follows:

- Membership information: upon your withdrawal or expulsion from membership

- Customer satisfaction surveys: once the relevant survey is completed

However, to comply with the Commercial Act, the Act on Consumer Protection in Electronic Commerce, and other applicable laws, we may retain certain records for the statutory periods specified below:

- Records of quotations or quotation cancellations: 5 years

- Records of customer complaints or dispute resolutions: 3 years